Summary Between 13:04 UTC and 13:22 UTC on 12 June, requests to our primary API endpoint (api.gameball.co) failed due to an upstream network issue at our domain provider. No customer requests were processed during this window. The issue has been resolved and normal service has resumed.
Impact All API traffic to api.gameball.co was dropped.
Dependent services and customer integrations experienced errors or timeouts.
Timeline 13:04 UTC – Monitoring alert: elevated error rates and no incoming traffic detected.
13:07 UTC – Engineering team begins investigation; confirmed domain-level network outage.
13:22 UTC – API traffic returns to normal; all systems green.