Cause: A routine automated database maintenance and minor upgrades, where an unexpected issue occurred due to a conflict between the new updates and our existing configurations..

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Impact: D‌uring this time, many requests failed with 500 and 400 status.

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Resolution:

• All important orders, transactions, and events have been retried to mitigate any critical impacts on the end-users’ points and orders.
• Automated minor upgrades are paused completely from running, until Gameball’s database configuration are updated to match changes in newer releases.